Privacy Policy Sundial Solar LLC Effective Date: 27 March 2026
1. Introduction
Sundial Solar LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, or communicate with us, including via SMS (text messaging).
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information:
Full name
Phone number
Email address
Service address or ZIP code
Information submitted through contact forms
Automatically Collected Information:
IP address
Browser type and device information
Website usage data (cookies, analytics)
3. How We Use Your Information
We use your information to:
Respond to inquiries and provide solar consultations
Send appointment confirmations, project updates, and service-related communications
Provide customer support
Improve our website and services
Send marketing communications (only if you opt in)
4. SMS Communications (A2P Compliance Section) SMS consent is collected directly from users through website forms and is not shared with third parties.
If you provide your phone number and opt in, you may receive text messages from Sundial Solar LLC.
Types of Messages You May Receive:
Appointment confirmations and reminders
Quote follow-ups and project updates
Customer support messages
Promotional and marketing messages (if separately consented)
Message Frequency: Message frequency may vary.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions: You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
Important: SMS consent is not a condition of purchase.
By providing your phone number and opting in to receive SMS messages from Sundial Solar LLC, you consent to receive text messages related to appointment scheduling, solar consultations, service updates, and occasional promotional offers. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes.
Information sharing to subcontractors in support services (such as customer service, messaging platforms, and appointment scheduling tools) is permitted solely for the purpose of delivering services on behalf of Sundial Solar LLC.
5. Consent and Opt-In
We obtain consent before sending SMS messages through:
Website contact forms with unchecked opt-in checkboxes
Customer-initiated inquiries
You may choose to opt in to:
Informational (non-marketing) messages
Marketing/promotional messages
These consents are collected separately and are not bundled.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
Service providers necessary to operate our business (e.g., CRM, SMS platforms)
Legal authorities if required by law
All partners are required to maintain the confidentiality of your data.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
8. Cookies and Tracking
Our website may use cookies and tracking technologies to:
Improve user experience
Analyze website performance
You can disable cookies through your browser settings.
9. Your Rights and Choices
You may:
Request access to your data
Request correction or deletion of your data
Opt out of marketing communications at any time
To make a request, contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy, you may contact us:
Sundial Solar LLC Tempe, Arizona, USA Email: [email protected] Phone: (602) 637-1275
13. Compliance Statement
Sundial Solar LLC complies with applicable telecommunications and privacy regulations, including A2P 10DLC messaging requirements. We ensure that all SMS communications are permission-based, clearly disclosed, and easy to opt out of.